Privacy Policy

1. Who We Are

ArcticSpaces is operated by Nordic Space Network. Our website address is: https://www.arcticspaces.com

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

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2. Information We Collect

Information you provide:

• Name, email address, phone number when you place an order or contact us
• Shipping and billing address for purchases
• Payment information (processed securely by our payment providers)
• Account information if you create an account
• Communication preferences and newsletter subscriptions

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Device information and operating system
• Referral source (how you found us)

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3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

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4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

We use cookies for:

• Essential cookies — Required for the website to function (shopping cart, login)
• Analytics cookies — Help us understand how visitors use our site
• Marketing cookies — Used to show relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings.

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5. Data Sharing

We do not sell your personal information. We may share your data with:

• Payment processors — To securely process transactions
• Shipping providers — To deliver your orders
• Analytics services — To improve our website
• Legal authorities — When required by law

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Order records are kept for accounting and legal compliance purposes. You can request deletion of your account and personal data at any time.

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7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate information
• Erasure — Request deletion of your data
• Restriction — Limit how we process your data
• Portability — Receive your data in a portable format
• Objection — Object to certain processing activities

To exercise these rights, please contact us at info@arcticspaces.com

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8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.