Terms and Conditions

1. Introduction

Welcome to ArcticSpaces, operated by Nordic Space Network. By accessing our website at arcticspaces.com and using our services, you agree to be bound by these Terms and Conditions.

Please read these terms carefully before using our website, purchasing products, or booking travel experiences. If you do not agree with any part of these terms, you may not use our services.

You can contact us here:
info@arcticspaces.com
+358403754035
FI33539766

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2. Our Services

ArcticSpaces provides the following services:

• E-commerce — Sale of astronomy equipment, optical instruments, and related accessories
• Travel Experiences — Northern Lights expeditions and Arctic adventure tours
• Equipment Rental — Telescope and astronomy equipment rental services
• Digital Content — Downloadable guides, photography, and educational materials

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3. Orders and Payments

Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.

Pricing: All prices are displayed in Euros (EUR) unless otherwise stated. Prices are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.

Payment: We accept major credit cards and other payment methods as displayed during checkout. Payment must be received in full before products are shipped or services are rendered.

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4. Shipping and Delivery

We ship products internationally from Finland. Delivery times and shipping costs vary depending on your location and chosen shipping method. Estimated delivery times are provided at checkout but are not guaranteed.

You are responsible for any customs duties, import taxes, or fees that may apply in your country. Risk of loss passes to you upon delivery to the carrier.

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5. Returns and Refunds

Our complete return and refund policy is available on our dedicated Returns, Refunds, and Cancellation Policy page. Key points include:

• 14-day return window for physical goods in original condition
• Digital products are non-refundable once downloaded
• Travel bookings are non-refundable except when cancelled by us

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6. Travel Services

Nature of Services: Our Northern Lights expeditions and tours are outdoor activities dependent on weather and natural phenomena. We cannot guarantee aurora visibility, specific weather conditions, or wildlife sightings.

Safety: Participants must follow all safety instructions from our guides. We reserve the right to modify or cancel activities due to unsafe conditions. Participants are responsible for their own travel insurance.

Health Requirements: Some activities may require a reasonable level of fitness. Please inform us of any medical conditions or special requirements before booking.

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7. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Nordic Space Network or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

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8. Limitation of Liability

To the maximum extent permitted by law, Nordic Space Network shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products.

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

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9. Governing Law

These Terms and Conditions are governed by the laws of Finland. Any disputes shall be resolved in the courts of Finland, unless mandatory consumer protection laws in your country of residence provide otherwise.

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10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.